service > services & solutions:

RTS Services & Solutions.

Continuously, RTS creates relevant solutions for customers consisting of software products, international connectivity and customer services. The scope of services contains general project management, consultation, training, customer support and the RTS computing center solution

General Project Management

RTS is willing to act as the general contractor to your company. This could include:

Project management
Dealing with registration forms and contracts
Planning and upgrading hardware and system software
to meet the requirements of respective exchanges
Purchasing of all components
Installing and monitoring hardware, system software,
exchange software and RTS software
RTS software updates
Connecting to numerous exchanges
Designing and installing the network configuration
Providing individual training for users and
administrators
Maintenance and administration of the entire installation
after starting production

Consulting

Our RTS staff would be pleased to work out the best possible solutions for you and to give you advice on functional and technical questions such as interface connection.

Training

RTS also provides individual training by functional or technical experts in a live operating environment. Training can take place either on your premises or in our demonstration rooms.

Sales Representative

RTS has hardware and software reseller agreements with the suppliers Fujitsu Siemens, IBM, CISCO, SUN Microsystems.

RTS offers turnkey solutions to its clients including full system administration and remote support for RTD and 3rd party software such as exchange gateways.



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RTS Datacenter (ASP):

The RTS outsourcing solution provides our customers with high availability, secure connection, the latest hardware and software versions, system hardware updates, system software updates and network monitoring


RTS - Global Customer Support:

RTS has implemented a three level support service using full expertise from different international staff members of our group


RTS As A Sales Representative:

RTS has hardware and software
reseller agreements with the
following suppliers:

Fujitsu Siemens
IBM
CISCO SYSTEMS
SUN Microsystems